Tech Support for Seniors

Backed by 10 Years of Trust

Certified
Security & Privacy

Calls / Chat Answered
in 60sec, 24/7

Cost effective help
for your IT team

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Featured In

40,000+ Happy Customers 500+ Emphatic Testimonials

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"Best experience ever with technical support! You guys worked hard and a very long time fixing our computer problem, and it worked. We are so thankful for a company that would go the extra distance to make sure they have their customer completely happy and up and running again. Thank you so much!"

Nancy Walters
Mapleton, MN

All Tech, All Support, All The Time

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Smartphones, Tablets, PCs, Macs, Digital Assistants, Networking
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iOS, Android, Windows, Mac, Office, Social Media, Conferencing, Security, etc
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Contact by phone or chat, on call round the clock throughout the world

For Retirement Communities

Your residents depend on complex technology to keep in touch with loved ones. They use various devices and pps that require constant connectivity, updates, maintenance and protection. Issues invariably arise round the clock, whether it’s resetting a password or getting a printer working.


Here’s how we can help:

  • Pick up on issues that are too time consuming for your team
  • Be available when your team is not
  • Coordinate support across providers such as Comcast, app providers, etc.
  • Ensure software and device compliance with community security and privacy needs

And much more, contact us for details

Get A Package For Your Community >

For Service Partners

The technology needs of retirement communities are changing rapidly, further accelerated by the pandemic. Firms currently providing managed IT services, IT development, reporting, cyber security, etc. are under extreme pressure to provide top-shelf SLAs and customer experience at competitive costs


Here’s how we can help:

  • Expand your services to include resident tech support
  • Function as the service desk for your managed services offering
  • Coordinate support across providers such as Comcast, app providers, etc.
  • Seamlessly bolt on to your team and function as level 1 and or level 2 support for your clients

And much more, contact us for details

Learn More About Being a Partner >

TRUSTED
BY THOSE
YOU TRUST

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  • Rated A+ by the Better Business Bureau
  • Certified Gold Partner by Microsoft
  • 4.77 rating (out of 5) from TrustPilot, an independent user-review website
  • Provided tech support for more than a decade – over 11,000 customers and 500 verified customer testimonials
  • All our systems are based in a secure data center in St. Louis, MO

Frequently Asked Questions

There are two ways in which we provide the service:

  • Directly to the resident: With the sponsorship and support of the retirement community, residents sign up directly with 247 Techies. We bill the residents directly.
  • Through the retirement community: We bill the retirement community who in turn can bill residents, or we also see communities include tech support as a part of a comprehensive living package.

Yes. An important step in our process is to get references from prior employers and to complete an extensive background check.

Yes. We recruit techies are not just just tech wizards, but who also speak fluent US English.

Yes. If this is of interest, any it is to many of our clients, we are happy to assess the level of need and provide a tech concierge for your community.

Apart from cable TV and medical devices we can support any technology. This includes PCs, laptops, tablets, Macs, smart phones, printers, scanners, email, Wi-fi, and more.

No. The only information they will need are name, phone number, and email address.

Our Techies, Their Stories

...
Kevin
24/7 Techie since 2018

Calling 247 Techies was Fred’s ‘Hail Mary.’ One day, he was just not able to send or receive emails! Fred called the IT team that supported his project, a few other tech support providers, and even Microsoft...

...
Leo
24/7 Techie since 2020

Charles received a sudden shock - all the Microsoft Office applications on Charles’ Windows 7 computer had simply stopped working! He was unable to edit documents and was unsure if all his work had been saved...

...
Dyon
24/7 Techie since 2020

Mary Beth, a resident at a Maryland retirement community was looking to install Microsoft Office on her computer. But she was getting an ‘activation’ error! She took the computer to a local shop...

...
Ray
24/7 Techie since 2013

Jeanne had suddenly realized that all the files on her computer had somehow disappeared! She had already called the tech support concierge in her community, but was told to contact Microsoft...

Call Us
1-951-225-4567

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