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Good day to you,First off, I wanted to say a BIG thank you to JAKE. Who helped me eradicate a nasty virus from my pc. At ALL times, he was both polite, helpful and above all, friendly and understanding of my needs.
He was patient with me, as I am not the most technically minded. I just wanted to say that on a scale of `1` to `10` Jake scored `10` on every aspect of the service he provided me.
In this day and age, customer service can often be a `negative` experience, but I can say with my hand on my heart, that I would recommend him to anyone who has problems with their computers. The cost of the service didn`t really matter, as I had to get my pc working again, so the price I paid was worth every penny. If my words of praise can be passed to Jake, then it would make me very happy.
But before I go, I would also like to say thank you to AHAMED, as he was the 1st Techie, who tried his very best to secure my pc, but the first attempts proved fruitless, as the scanning software wasn`t powerful enough to destroy the virus, but that does not take away the fact that like Jake, he was courteous at all times, friendly, understanding and just as professional.
I must congratulate the whole team at 247techies, because those who train the team are just as responsible for bringing their expertise to the public.
I wish you all at 247techies, the very best in your careers and maybe in the next 12 months, if I get infected, you will be there to help me again. Sincerely,